Help Center
Frequently asked questions
Quick answers to the most common questions. Still stuck? Our 24/7 support is one tap away.
How fast is delivery?
99.4% of subscriptions deliver in under 60 seconds. Some Business/Team seats may need a 5โ30 minute manual hand-off and are clearly labelled on each listing.
Which payment methods work?
JazzCash, Easypaisa, Raast, bank transfer, debit cards, Sadapay, NayaPay and select crypto. All amounts shown in PKR โ no FX surprises at checkout.
Is it cheaper than paying ChatGPT / Cursor / Claude directly?
Almost always, yes. Official pricing is in USD and adds taxes + FX markup. Toolmandi sellers compete on PKR pricing, so the same plan often lands 30โ70% cheaper.
What's the difference between Private and Shared accounts?
Private = your own account, you control the password. Shared = a pooled seat at a lower price, used by 2โ4 people. Both are clearly labelled and warrantied.
What's your buyer protection?
If an account doesn't work as described or gets revoked early, you're refunded or replaced โ period. Open a dispute from your order page and our team resolves most cases within 1 hour.
Are the sellers verified?
Every seller on Toolmandi goes through KYC and a 30-day probation period before they can list. Ratings and reviews are tied to real, verified purchases only.
Can I sell on Toolmandi?
Yes. Apply via the Become a Seller page โ we onboard new sellers weekly. Zero listing fees, instant payouts via JazzCash or bank transfer.
Do you cover the whole subscription cycle?
Yes โ every plan ships with a warranty for the full duration you paid for (1 month / 12 months). If access drops, we replace it free.
What if my account doesn't arrive?
Open the order, hit "Issue" and our team contacts the seller. If the seller can't deliver within 30 minutes, you're auto-refunded to your Toolmandi wallet.
Is my login data safe?
We never store your personal logins. For private accounts we hand you brand-new credentials you can change immediately. For shared seats, only the seller manages access.
Do you offer cashback?
Yes โ every successful order earns 0.5โ2% back into your Toolmandi wallet, usable on the next purchase. Top sellers and weekly promos push that higher.
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